As you know, social media can be a wonderful tool for connecting more closely with friends and family, and especially for marketing your business. It can be an outlet to engage followers and build your brand—and when used wisely, it’s one of the most powerful tools your business has at its disposal. Unfortunately, with managing your business social media account comes the inherent risk of dealing with trolls.
Subscribe to gain exclusive access to our Complete Guide to Dealing with Trolls, including tips for dealing with different types of negative comments, examples of what to post and what NOT to do. Learn more about social media customer service in our recent blog post.