Recently a clinic in London mistakenly revealed the identities of more than 700 patients with AIDS who’d signed up for an email-based appointment reminder service that included a monthly newsletter. The newsletter “To:” addresses were from an Outlook list, and were visible by anyone who received the email. As a result, there are two…
I recently had the privilege of writing a guest post over at the Compliance & Ethics Blog for the Healthcare Compliance Association, which focuses on helping healthcare companies keep their status as compliant organizations. Read below for the introduction or head over to their blog for the full post. – Jenn Social Media is paving…
Photo credit: Emma Kim/Getty Images My husband and I have had a running discussion, and it’s expanded to family and friends with kids around the same age as ours. Being the social media professional in our circle, I’m often asked at what age our kids should be using social media. How young is too young…
image courtesy Scott J. Waldron via Flickr I am often asked some version of this question on a regular basis: “Why does social media cost so much?” I’m also often asked lots of follow up questions about how to get the best deal on social media services. I get it, everyone (especially entrepreneurs) are looking…
Photo by NEC Corporation of America via Creative Commons license on Flickr If you’re a healthcare executive, you well understand the bottom line burden – growing or maintaining your patient base to create revenue, and minimizing expenses, often in the form of penalties and fines. Good news – there are many examples of social media…
Emergency room technician Kathryn Knott was fired from Lansdale Hospital-Abingdon Health in Pennsylvania last year after complaining about patients on her Twitter account and posting pictures of them — including a severed finger — and in the process became a vivid example of how social media can go awry in health care. This and other…
courtesy Pixabay via Creative Commons A couple weeks ago, I had the privilege of going on a field trip with my second grader to the Desert Botanical Gardens in Phoenix. We spent the warm and sunny morning touring the grounds and learning about biomimicry. It was fascinating to discover how people have observed and gained…
I was invited to do the Tech Talk segment for Fox 10, explaining the exciting new Apple Watch, Apple’s new smart watch developed specifically for use with Apple products. Apple is expected to announce pricing and availability dates at the March 9th “Spring Forward” event, to include 3 models – a basic model (starting at…
If you’re in leadership for a large organization, you may be bound by the National Labor Relations Act (NLRA), and you may be hearing about the growing concerns around the NLRA and social media. The NLRA was enacted by Congress in 1935 because companies were growing by leaps and bounds. By the 1950s,…
I was recently invited to the Fox 10 studio to talk about 2015 tech trends, and what we can expect to see. In this clip, I explain that we probably won’t see anything surprisingly new, but we will see improvement in the quality and price of a lot of the apps and services we’re currently…